Frequently Asked Questions
Everything you need to know about our premium collection and services.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure the security tags remain attached to qualify for a full refund.
Do you offer international shipping?
Yes, Model Cars Houston ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track my package?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are the items authentic and high-quality?
Absolutely. We pride ourselves on sourcing only premium materials and ensuring every piece undergoes a rigorous quality control process before being listed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.